Privacy Policy — Aladin888

This Privacy Policy ("Policy") describes how Aladdin888 ("we", "us", "our"), operating the online gaming and sports betting platform accessible atladdin888.cam, collects, uses, stores, discloses, and protects personal data relating to individuals ("you", "User "Player") who access or use our Platform.

Aladdin888 is committed to safeguarding your privacy and ensuring that your personal information is handled with care, transparency, and integrity. This Policy applies to all personal data we collect through your use of the Aladdin888 website, mobile-optimised interface, customer support communications, and any other interactions you have with our Platform or team.

By creating an account with Aladdin888, making a deposit, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. This Policy should be read together with our Terms & Conditions.

For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, identification number, contact details, financial information, and device identifiers.
• "Processing" means any operation performed on personal data, including collection, recording, organisation, storage, retrieval, use, disclosure, transmission, or deletion.
• "Data Controller" means Aladdin888, as the entity that determines the purposes and means of processing your personal data.
• "Data Processor" means a third party that processes personal data on behalf of Aladdin888 under a formal data processing agreement.
• "KYC" means Know Your Customer — the identity verification process conducted to confirm the identity and age of account holders.
• "Cookies" means small data files stored on your device by the Platform that help us recognise your browser and remember your preferences and session state.
• "Platform" means the Aladdin888 website, mobile web interface, and all related services accessible at aladdin888.cam.

Aladdin888 collects personal data in several categories depending on your level of interaction with the Platform. The following table provides a summary of the categories of personal data we collect and their purpose:

Aladdin888 collects personal data through the following channels and interactions:

• Direct Provision: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Technical Collection: Data collected automatically when you access the Platform, including IP addresses, browser fingerprints, device identifiers, and session behaviour, through server logs and first-party analytics tools.
• Cookies and Similar Technologies: Session cookies, persistent cookies, and local storage mechanisms that enable the Platform to function correctly and that provide us with usage analytics. See Section 8 for our full Cookies Policy.
• Payment Processors: Transaction confirmation data and payment method details received from our integrated Malaysian payment partners (including FPX processing banks, Touch 'n Go eWallet, Boost, GrabPay, and DuitNow) as part of deposit and withdrawal processing.
• Identity Verification Partners: Identity and document verification data received from our KYC service providers where applicable, used solely for confirming your age and identity.

Aladdin888 processes your personal data for the following specific, lawful, and clearly defined purposes:

• Account Creation and Management: To establish and maintain your Aladdin888 player account, including authentication, balance management, and account communications.
• KYC and Age Verification: To verify that you are aged 21 or above as required by our responsible gambling policy, and to confirm your identity in accordance with applicable regulations.
• Payment Processing: To process your deposits and withdrawals in Malaysian Ringgit (MYR) via your chosen payment method, including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank, and Hong Leong Connect.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, and other prohibited conduct as defined in our Terms & Conditions.
• Responsible Gambling Monitoring: To monitor gaming activity for signs of problem gambling behaviour and to facilitate the operation of deposit limits, loss limits, self-exclusion, and cooling-off tools as requested by or applied to your account.
• Customer Support: To respond to your enquiries, resolve disputes, process complaints, and provide technical assistance via live chat or email.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the performance, functionality, and user experience of the Platform.
• Legal Compliance: To comply with applicable laws, regulatory requirements, court orders, or lawful government requests.

Aladdin888 processes your personal data only where a valid legal basis exists. The primary legal bases we rely on are as follows:

• Contractual Necessity: Processing that is necessary for the performance of our contractual relationship with you — including account registration, transaction processing, and the delivery of gaming services — is carried out on the basis of contract performance.
• Legal Obligation: Processing required by applicable laws and regulatory obligations, including KYC verification, age verification, anti-money laundering compliance, and record-keeping requirements, is carried out on the basis of legal obligation.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gambling monitoring, and the improvement of our services is carried out on the basis of Aladdin888's legitimate interests, subject to these not being overridden by your fundamental rights and freedoms.
• Consent: Where we send you optional marketing communications about promotions and new features, we do so on the basis of your affirmative consent. You may withdraw this consent at any time by contacting our support team.

Aladdin888 does not sell, rent, or trade your personal data. We share personal data with third parties only in the limited circumstances described below, and only where we have a lawful basis and contractual safeguards in place:

• Payment Processors: We share transaction data with our payment processing partners — including the operators of FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, and participating banks such as Maybank, CIMB, Public Bank, and Hong Leong — solely to facilitate your requested deposits and withdrawals in MYR.
• Identity Verification Providers: KYC data including identity documents and personal details may be shared with our accredited identity verification partners for the purpose of age and identity confirmation only.
• IT and Hosting Providers: We use third-party cloud hosting and technical infrastructure providers who process data on our behalf under strict data processing agreements that prohibit independent use of your data.
• Fraud Prevention Services: We may share technical identifiers and transaction data with fraud detection services to identify and prevent fraudulent activity on the Platform.
• Regulatory and Law Enforcement Authorities: We will disclose personal data where we are legally compelled to do so by a valid court order, government authority request, or applicable legal obligation. We will notify affected users where legally permissible to do so.

Aladdin888 uses cookies and similar tracking technologies to operate the Platform effectively, maintain your session state, and analyse aggregated usage patterns. We do not use cookies to serve third-party advertising.

Types of Cookies We Use

• Essential Cookies: Required for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without significantly impairing your ability to use the Platform.
• Functional Cookies: Used to remember your preferences, language settings, and responsible gambling limit configurations so that you do not need to re-enter them on every visit.
• Analytics Cookies: Used to collect aggregated, anonymised data about how visitors interact with the Platform — such as pages visited, time on page, and error events — to help us improve performance and usability. This data is not linked to individual identities.

You may manage cookie preferences through your browser settings. Note that disabling essential cookies may affect Platform functionality. Aladdin888 does not use third-party advertising cookies or cross-site tracking technologies.

Aladdin888 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulatory obligations. The following retention guidelines apply:

• Active Account Data: Retained for the duration of your account's active status plus a minimum period thereafter to comply with anti-money laundering and financial record-keeping obligations.
• KYC and Identity Documents: Retained for a minimum of five (5) years following account closure or the last transaction date, in accordance with applicable AML compliance requirements.
• Transaction Records: Financial transaction records including deposits and withdrawals are retained for a minimum of seven (7) years for accounting and regulatory purposes.
• Customer Support Records: Communication logs and support ticket records are retained for a period of three (3) years following closure of the relevant support interaction.
• Self-Exclusion Records: Records of self-exclusion requests are retained for the duration of the exclusion period plus a minimum of five (5) years to prevent re-registration.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original information.

Aladdin888 implements appropriate technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security practices include:

• TLS 1.2/1.3 encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data at rest including financial records and identity documents.
• Role-based access controls ensuring that employee access to personal data is restricted to those with a legitimate business need.
• Regular security assessments and vulnerability testing of Platform infrastructure.
• Incident response procedures for detecting, reporting, and responding to potential data breaches.

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, Aladdin888 will notify affected users without undue delay and in accordance with applicable notification obligations.

As a data subject, you hold specific rights in relation to the personal data that Aladdin888 holds about you. Aladdin888 respects and facilitates the exercise of these rights in accordance with applicable data protection principles:

• Right of Access: You have the right to request confirmation of whether we hold personal data about you, and to receive a copy of that data along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restriction of Processing: You may request that we limit the processing of your data in certain circumstances, for example while a rectification request is being resolved.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format for the purpose of transmitting it to another service provider.
• Right to Object: You have the right to object to processing based on our legitimate interests, including profiling for responsible gambling monitoring purposes.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of the above rights, please contact our Customer Support team at support@aladdin888.cam. We aim to respond to all valid data rights requests within 30 days. Where a request is complex or where we receive a high volume of requests, we may extend this period by a further 60 days with prior notification.

The Aladdin888 Platform is strictly restricted to individuals aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. The Platform is not directed at, designed for, or marketed to individuals below this minimum age.

If Aladdin888 becomes aware that personal data has been collected from a person under the age of 21 — whether through registration, deposit, or any other interaction — that account will be immediately suspended, all data held in connection with that account will be deleted to the extent permitted by applicable retention obligations, and any deposits made will be returned to the originating payment method.

If you have reason to believe that a minor has accessed or registered with the Aladdin888 Platform, please notify us immediately at support@aladdin888.cam so that we can take immediate action.

Aladdin888 reserves the right to update or amend this Privacy Policy at any time. Any amendments will take effect from the updated "Effective Date" displayed at the top of this page. Where changes are material — for example, where we extend the categories of data we collect, alter our data retention periods, or change the legal basis for processing — we will provide advance notice via email to your registered address or prominent notice on the Platform.

Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the updated Policy. We encourage you to review this page periodically to stay informed of how we protect your personal data. If you have questions about any change to this Policy, our Customer Support team is available 24/7 to assist.

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data that Aladdin888 holds about you, please contact us through the following channel:

• Email: support@aladdin888.cam — please include "Privacy Request" in the subject line along with your registered username to help us locate your account efficiently.
• Live Chat: Available directly through the Platform interface, 24 hours a day, 7 days a week, operating on Malaysian Time (MYT, UTC+8).
• Response Commitment: We aim to acknowledge all privacy-related communications within 5 business days and to resolve straightforward requests within 30 calendar days.

Aladdin888 serves players across all of Malaysia — from Kuala Lumpur and Petaling Jaya to Penang, Johor Bahru, and Shah Alam. All privacy communications are handled in English and processed by our dedicated support team with knowledge of Malaysian data handling practices.